Can you help if I have never imported from China?
Yes. Start with your product idea and destination. We help you understand the sourcing steps and information needed. We also clarify the roles of suppliers, inspection providers, freight partners and any specialist advisers needed for your order.
What products can I source?
You can request products made in China across all categories, including products not shown on this website. Send a photo, product link, drawing or specification. We assess sourcing feasibility, supplier options, order quantities and destination requirements for your specific request.
Can you help source machinery or a production line?
Share the intended application, input materials, required capacity, power supply and destination. We review the sourcing requirements with potential suppliers. Testing, installation, training, spare parts, warranty and after-sales support must be confirmed in the equipment proposal and purchase terms.
How much does your service cost?
Fees depend on the product, order size and services needed. We provide a project-specific proposal so you can review the service scope, charges and exclusions before committing.
Is there a minimum order quantity?
Minimum quantities depend on the supplier, product and customization. Tell us your intended quantity so we can assess suitable options. Minimum order quantities are confirmed in the supplier proposal.
Can you work with suppliers I already use?
Yes. You can request support with production follow-up, inspection coordination, consolidation or shipping while keeping your existing suppliers.
How are quality issues handled?
We agree specifications and inspection requirements before the order. If an inspection identifies issues, we report the findings and coordinate the next steps with you and the supplier. Remedies and responsibilities depend on the agreed order and service terms.